Reminder Success Rate

Summary

The Reminder Success Rate screen allows the user to see how successful a reminder run has been. Each time the reminders are generated under the Patient View (Based on Types) a Record is stored in the Success Rate screen. Once that reminder has been overwritten by a new reminder, the old reminder is marked as completed.

Details

 Accessing Reminder Success Rate tab

  1. Open the Reminders screen (Utilities > Reminders)
  2. Select the 'Reminder Success Rate' tab.


Viewing a Reminder Run's Success Rate

With the success rate screen open, you will see a history of past reminders.

  1. Select a row (reminder run).
  2. The bottom half of the screen is populated.

 Items in red are outstanding reminders (e.g. Annual Booster has not occurred).

 Items in white and with a green tick icon are completed reminders (e.g. Annual Booster has been given).

  1. For each reminder history there is a summary of the 'Total' number of reminders, the total number of 'completed' reminders and the total number of 'outstanding' reminders.

Looking for more information?

Head into our support portal page where you will find various ways you can reach our dedicated customer support team.

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