Popular Articles

51. Stock Centre

    Last Updated: 24/10/2024 in Stock Control Using Stock Control
    Summary Stock centre set up allows users to arrive and divert stock to other stock centres for better tracking and stock control. Details Stock Centre set up is done via Administration > Stock Centre Setup. The main stock centre will alw...

52. Treatment Settings

    Last Updated: 07/05/2025 in Settings Available Settings
    Summary Treatment Settings can be accessed via: Administration > Settings and selecting the 'Treatment' category. This page documents each setting. Details Allow Treatment Editing Enabled:  Allow users to edit treatments. Disab...

53. Stock Variance

    Last Updated: 24/10/2024 in Stock Control Using Stock Control
    Summary This screen can be used to assist with counting stock in Practice. Users can enter the value of the most recent stock take/count into Merlin, the Stock Variance report will then show any differences. Details  Using the Stock Variance To...

54. SMS Administration

    Last Updated: 24/10/2024 in SMS Administration
    Summary SMS messaging is used within the system to communicate with clients in the following areas: Diary, Appointment Reminders, Patient Reminders, Compliance Reminders, Reception and Report Wizard. Details Email and SMS messaging are an add...

55. Using the Report Wizard

    Last Updated: 14/05/2025 in Reporting Report Wizard
    Summary The Report Wizard screen is used to collate data from specified criteria. This data can then be exported or used to communicate with Clients. Details Using the Report Wizard Navigate to Utilities > Reports and select the 'Report W...

56. Labelling Settings

    Last Updated: 11/04/2025 in Settings Available Settings
    Summary Labelling Settings can be accessed via: Administration > Settings and selecting the 'Labelling' category. This page documents each setting. Details Label Size To set the appropriate label size in Merlin for the labels bein...

57. Reception Settings

    Last Updated: 24/10/2024 in Settings Available Settings
    Summary Reception Settings can be accessed via: Administration > Settings and selecting the 'Reception' category. This page documents each setting. Details Patient Edit Euthanasia Enabled = Allows users to undo euthanasia. D...

58. SMS from Reception

    Last Updated: 28/04/2025 in SMS Sending SMS Messages
    Summary SMS messages can be sent direct to a client if the client has a valid mobile number registered in the client’s details screen.  The number must be valid without alphabetical characters or spaces i.e. '07898880000'. This page documents...

59. SMS from Report Wizard

    Last Updated: 24/10/2024 in SMS Sending SMS Messages
    Summary The Report Wizard screen is used to collate data from the database based on various user-defined criteria. The clients who meet the specified criteria can then be contacted by various channels including SMS. For example, a bespoke...

60. Account Settings

    Last Updated: 24/10/2024 in Settings Available Settings
    Summary Account Settings can be accessed via: Administration > Settings and selecting the 'Account' category. This page documents each setting. Details Print Receipt After Payment Enabled =  Forces the automatic printing of a receipt ever...

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