Popular Articles

41. Manual Treatments

    Last Updated: 23/10/2024 in Treatment Add Treatment
    Summary A Manual Treatment   is a treatment that can be added when you have no existing treatment code stored within code entry. Creating a Manual Treatment allows you to specify a Description, Price (net or gross), a quantity and a VAT rate for t...

42. User Administration

    Last Updated: 04/08/2025 in System Users
    Summary This sheet provides information on user administration and password policies. Details Password Complexity Requirements Passwords must meet the following complexity requirements: Not contain the user's account name or parts of the us...

43. Re-initiate Reminders

    Last Updated: 24/10/2024 in System System Tools
    Summary Re-Initiate Reminders is a utility used to maintain Codes with Reminders assigned. This tool ensures that all reminder types are overriding the correct reminder types. For information on Reminder Types, see: Reminder Libraries Details...

44. Stock Movement

    Last Updated: 09/09/2025 in Stock Control Using Stock Control
    Summary This screen displays a full audit of stock movement for specified codes/treatment types. Details Viewing Stock Movement Navigate to Utilities > Stock Control and select the ' Stock Movement ' tab. Ensure you have selected the corr...

45. Logs

    Last Updated: 24/10/2024 in System System Tools
    Summary Logs can be selected from the Utilities menu and is broken into two sections, User logins and Error log history. Details User Login History User login history can be accessed via Utilities > System > Logs > User Login history. This sc...

46. Stock Transfer

    Last Updated: 24/10/2024 in Stock Control Using Stock Control
    Summary The Stock Transfer functionality is used to move stock items (by batch number if applicable) from one site to another, automatically updating stock levels for each site and stock centre. Details Transferring Stock Navigate to Utiliti...

47. Diary Settings

    Last Updated: 24/10/2024 in Settings Available Settings
    Summary Diary Settings can be accessed via: Administration > Settings and selecting the 'Diary' category. This page documents each setting. Details General: Start Hour The default start time for the availability screen when adding new ava...

48. Stock Level

    Last Updated: 24/10/2024 in Stock Control Using Stock Control
    Summary This screen displays the current stock levels for specified codes/treatment types. Details Viewing Stock Levels Navigate to Utilities > Stock Control and select the ' Stock Level ' tab. Ensure you have selected the correct su...

49. Scheduler

    Last Updated: 24/10/2024 in System System Tools
    Summary The Scheduler is a utility used to view and control which schedules are running (VetXML polling, SMS Schedules etc). This screen is maintained by the MWI Technology Support Team.  Details Viewing the Scheduler Navigate to Administrat...

50. Stock Evaluation

    Last Updated: 24/10/2024 in Stock Control Using Stock Control
    Summary The Stock Evaluation screen displays the value of your items in stock. Details Viewing Stock Evaluation Navigate to Utilities > Stock Control and select the ' Stock Valuation ' tab. Ensure you have selected the correct supplier fr...

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