Updated Articles

61. Requirements for MWI Pet Set Up

    Last Updated: 05/06/2025 in MWI Pet MWI Pet Administration
    Summary Your dedicated Customer Product Consultant will email a document to the practice detailing what is required to be able to onboard the practice to MWI Pet.  They will also be able to assist in some of the set-up during the onboarding proce...

62. Direct Debit Import

    Last Updated: 04/06/2025 in Health Care Plans Management
    Summary Direct Debits (DD) can be manually imported into the system using a CSV file. Depending on your DD provider you may need to provide a list of essential information to your Direct Debit company for them to provide payment details. Your DD ...

63. MWI Pet Welcome Page

    Last Updated: 03/06/2025 in MWI Pet Client view of MWI Pet
    Summary Brand new and existing practice clients can register to the practices MWI Pet. Details This page details the client registration and log in process on MWI Pet. Note - all workflows below are demonstrated on a mobile view of MWI Pet. If...

64. Running the Debtors

    Last Updated: 27/05/2025 in Debtors Debt Management
    Summary The Debtors Screen is used to correlate a list of clients who owe money at the end of each month. This facility can be used to produce statements, invoices and chase up letters/emails for debtors. In addition, the Debtors Screen i...

65. Clinical Notes

    Last Updated: 27/05/2025 in Treatment Add Treatment
    Summary Clinical Notes can be added to the patient's record when adding treatment. There are two methods of adding clinical notes: The SOAP Method - History (subjective), Examination (objective), Diagnosis (assessment) & Plan. Personalised...

66. Apply Early Settlement Discounts from Debtors

    Last Updated: 19/05/2025 in Debtors Surcharges & ESD's
    Summary The Debtors Screen can be used to calculate and attribute Early Settlement Discounts (ESD). This feature enables you to reward your clients (with a discount) for early payment. Details Early Settlement Discount levels (the actual perce...

67. How to Use

    Last Updated: 14/05/2025 in Libraries Updating Libraries
    How to use an Administration Library There are 9 library headings located under the Administration menu, starting from 'Accounting'.  You then need to select the relevant library you need to access. Adding to a Library After you have opened the l...

68. Reports for HCP

    Last Updated: 14/05/2025 in Health Care Plans Reporting
    Summary This page documents reports accessed from the Health Care Plan report category within Standard Reports .   Details Health Care Plan Report Description / Func tion Health Care Plans - Added Direct Debits  D...

69. Using the Report Wizard

    Last Updated: 14/05/2025 in Reporting Report Wizard
    Summary The Report Wizard screen is used to collate data from specified criteria. This data can then be exported or used to communicate with Clients. Details Using the Report Wizard Navigate to Utilities > Reports and select the 'Report W...

70. HCP Accounts

    Last Updated: 14/05/2025 in Health Care Plans Management
    Summary Health Care Plan Account transactions are separated from day-to-day Account transactions. Details A Client's HCP Account can be accessed through the Accounts screen. If the Client has any pets joined to an HCP, the 'HCP Accounts' butt...

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