New Articles

  1. MWI Pet Welcome Page

    Summary Brand new and existing practice clients can register to the practices MWI Pet. Details This page details the client registration and log in process on MWI Pet. Note - all workflows below are demonstrated on a mobile view of MWI Pet. If...
  2. Account

    Summary This screen provides basic information regarding the logged in users MWI Pet account. Details This page will detail all the Account information that an admin MWI Pet user can view. Note - all workflows below are demonstrated on a deskt...
  3. Admin Settings

    Summary There are 4 tabs within the MWI Pet Settings page.  Details This page will detail all the tabs within Settings.  Within this screen, MWI Pet administrators can set their online appointment booking hours, enable various settings, enable ...
  4. Admin Customisations

    Summary There are 5 tabs within the MWI Pet Customisations page.  Details This page will detail how to set-up each Customisation. Note - all workflows below are demonstrated on a desktop view of MWI Pet. If a practice admin user is using a mob...
  5. Admin Set Up Information

    Your dedicated Customer Product Consultant will add an email of your choice into the MWI Pet Portal which has been specified by the practice for you to be able to log into MWI Pet.  Contained within the email is a link that is valid for 24 hours. ...
  6. Admin Home Page

    Summary The MWI Pet Home page contains an overview of the practices MWI Pet activity. Details This page will detail how to view and export the information. Note - all workflows below are demonstrated on a desktop view of MWI Pet. If a practice...
  7. Available Integrations

    Summary Merlin facilities the integration with various third party providers to further enhance the user experience. Details This page documents the various available integrations. Filewatcher The 'File watcher' can be configured to allow the a...
  8. Patient Libraries

    Summary This page documents the libraries available under the Patients library. For information on how to update/sort libraries, see: How to Use Details Patient Categories Patient Categories are one level above species in filtering what spe...
  9. Viewing an Individuals Patient Reminders

    Viewing an Individual Patient's Reminders Search for and select a Client and Patient ….. Select the ' Patient Details ' button Select the ' Reminder ' tab, which will take you to the patient's Reminders screen Edit a Patient ...
  10. Viewing an Individual Patients Compliance Reminders

    Summary It is possible to view an individuals compliance reminders as well as doing a group run. This page will detail how to view and edit existing compliance reminders Viewing an individual Patient's Compliance Reminders Enter the Patient Det...

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